A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2026 - 16:15 EDT
Update
Field Operations is currently on-site in the Saxony area working to restore service for impacted customers. We appreciate your patience and will continue to provide updates as more information becomes available.
Posted Mar 12, 2026 - 13:51 EDT
Update
We are continuing to investigate the service outage impacting some customers. We have engaged our partner Field Operations team, who is currently working to identify the cause. Thank you for your patience
Posted Mar 12, 2026 - 10:45 EDT
Investigating
We are currently investigating a service outage impacting some customers in the Encinitas, CA market. Our team is working to identify the cause, and we will share updates as more information becomes available
Posted Mar 12, 2026 - 08:45 EDT
This incident affected: California (Encinitas, CA).