SimplyBits - Fax Services Down

Incident Report for Ting Internet

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 12:15 EDT

Monitoring

Our network partner has repaired our Fax PRI line, and fax services should be back up and running again. We are monitoring in case of any further issues.
Posted Aug 26, 2025 - 18:22 EDT

Identified

We've identified an issue with our Fax PRI, which allows sending/receiving of faxes on our Fax to Go service. We have engaged support from our network partner for a resolution.

Fax services will be automatically restored once a resolution is in place. Thank you for your patience!
Posted Aug 26, 2025 - 16:31 EDT
This incident affected: Arizona (Tucson, Catalina, Amado, Douglas, Green Valley, Marana, Mt. Lemmon, Nogales, Oracle, Oro Valley, Rio Rico, Sahuarita, San Manuel, Tubac, Vail).