A fix has been implemented, and the issue has been resolved. At this time we see all network links are now back online and fully restored. If you continue to experience any problems, please contact us at 1-844-846-4994 so we can assist with individual troubleshooting.
Posted Nov 21, 2025 - 08:40 EST
Update
We are continuing to work on a fix for this issue
Posted Nov 20, 2025 - 22:02 EST
Identified
Lumen has acknowledged an issue on their side between Grand Junction and Denver and are continuing to investigate the issue
Posted Nov 20, 2025 - 20:18 EST
Update
We are continuing to investigate this issue, thank you
Posted Nov 20, 2025 - 18:37 EST
Investigating
We are currently investigating degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our team is working to identify the cause, and we will provide updates as more information becomes available.
Posted Nov 20, 2025 - 16:22 EST
This incident affected: Colorado (Grand Junction, CO, Rifle, CO).