Ting Internet - Outage in CHARLOTTESVILLE VA
Update - We have begun repairs. We are currently looking at getting service fully repaired 9 PM EDT. We will continue to update as new information becomes available.
Apr 03, 2025 - 18:54 EDT
Update - Our field engineers have just confirmed that other contractors have completed their work, and Dominion is currently making adjustments to their slack. Once this is finished, we will be able to begin our repairs. Thank you for your patience.
Apr 03, 2025 - 17:34 EDT
Identified - Ting Internet engineers are on-site and have identified the issue; repairs will begin shortly. We will provide an ETA as soon as possible.
Apr 03, 2025 - 14:15 EDT
Investigating - We are investigating an issue impacting service for about 4 customers in Charlottesville VA. We will provide more information as it becomes available
Apr 03, 2025 - 11:30 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.72 % uptime
Today
Tucson Operational
90 days ago
95.8 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.89 % uptime
Today
Culver City, CA Operational
90 days ago
99.62 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
99.83 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
99.89 % uptime
Today
Aspen, CO Operational
90 days ago
99.84 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
99.82 % uptime
Today
Centennial, CO Operational
90 days ago
99.79 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.97 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
99.83 % uptime
Today
Dolores, CO Operational
90 days ago
99.97 % uptime
Today
Durango, CO Operational
90 days ago
99.51 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.83 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.84 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
99.84 % uptime
Today
Silt, CO Operational
90 days ago
99.83 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
99.71 % uptime
Today
Westminster, MD Operational
90 days ago
99.71 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.93 % uptime
Today
Angiers, NC Operational
90 days ago
99.98 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.93 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.91 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.78 % uptime
Today
Tennessee Operational
90 days ago
100.0 % uptime
Today
Memphis Operational
90 days ago
100.0 % uptime
Today
Virginia Partial Outage
90 days ago
97.89 % uptime
Today
Charlottesville, VA Partial Outage
90 days ago
97.93 % uptime
Today
Alexandria, VA Operational
90 days ago
97.84 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Westminster, MD - Scheduled Maintenance Apr 8, 2025 05:00-06:00 EDT

In Westminster, MD on Tuesday April 8th from 5 AM to 6 AM, Ting Internet engineers will perform maintenance on our network infrastructure.

During the maintenance window, Ting Internet services for some customers will be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Mar 24, 2025 - 17:49 EDT

Ting Internet / Cedar Networks - Rifle, CO - Scheduled Maintenance Apr 10, 2025 00:00-04:00 EDT

In Rifle, CO on Wednesday April 9th from 10 PM to 2 AM MT, Ting Internet engineers will perform maintenance on our network to replace damaged aerial fiber

During the maintenance window, Internet services for some customers in West Rifle may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Mar 26, 2025 - 17:42 EDT
Apr 3, 2025
Missile Base Emergency Maintenance 12pm - 4pm MST
Completed - The scheduled maintenance has been completed.
Apr 3, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 15:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 3, 11:38 EDT
Ting Internet - Wake Forest, NC - Partial Outage
Resolved - This incident has been resolved.
Apr 3, 17:05 EDT
Monitoring - Ting Internet engineers have completed repairs and we are seeing services restored. if you are having any issues at this time, please reach out to technical support at 1-855-846-4626.
Apr 3, 16:18 EDT
Identified - Ting engineers have located and repaired one source of this outage, which has brought service back up for many but not all customers in the area. Work continues to resolve the rest, with under 10 homes still offline as of this writing. We do not have an ETR for full fix yet but will post more information here as soon as it becomes available.
Apr 3, 14:15 EDT
Update - Ting Internet engineers are travelling to the source of the potential fiber break and we will advise on a timeframe for service restoration as soon as the investigation is complete. Thank you for your patience.
Apr 3, 11:26 EDT
Investigating - Ting Internet engineers are investigating reports of an outage affecting some customers in Wake Forest, NC. We will provide further information as soon as possible.
Apr 3, 10:25 EDT
Apr 2, 2025
Ting Internet - Fullerton, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 EDT
Scheduled - In Fullerton, CA on Wednesday April 2nd from Midnight to 6 AM CT, engineers will perform maintenance on our network infrastructure.

During the maintenance window, no impact is expected for Ting Internet services due to redundancy built into the network. Customers may see potential slowness as traffic is re-routed before it returns to normal by the conclusion of the window.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 26, 17:33 EDT
Apr 1, 2025
Ting Internet - Angiers, NC - Partial Outage
Resolved - This incident has been resolved.
Apr 1, 11:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 11:34 EDT
Update - Ting Internet engineers have restored services for most customers. A small number of customers are still being worked on, with resolution expected in the next 30 minutes.
Apr 1, 11:19 EDT
Identified - Ting Internet engineers are working to resolve a fiber issue affecting some customers in Angiers, NC. The ETA for service restoration is 20 minutes. Thanks for your patience.
Apr 1, 10:12 EDT
Mar 31, 2025
Charlottesville - Minor Service Outage
Resolved - This issue has now been resolved, and service is restored for all the affected customers. If customers still have no service after, please contact Ting Internet support.
Mar 31, 17:43 EDT
Investigating - We have identified a minor service outage caused by some communication failure within our infrastructure, affecting a small number of commercial customers in Charlottesville VA, who will have no internet service available. We have a technician working in the area already who has been dispatched to investigate. We do not have any ETA for when the service will be restored yet at this time, and will post updates as they're available.
Mar 31, 14:32 EDT
Small Outage in Wake Forest NC
Resolved - This incident has been resolved.
Mar 31, 11:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 10:50 EDT
Investigating - We're seeing a small number of customers with a service outage in the Wake Forest NC area. We are still investigating the cause and will update with more info when we have it.
Mar 31, 10:41 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Ting Internet - Fullerton, CA - Partial Outage
Resolved - This incident has been resolved.
Mar 29, 08:49 EDT
Monitoring - We are seeing full recovery of all offline services. If you are still seeing an impact, please attempt a power cycle of your equipment in-home (unplug from power, wait 10 seconds, then plug in again) and if the problem persists get in touch with our support team at 1-844-846-4994.
Mar 28, 20:34 EDT
Identified - Ting Internet engineers are working in conjunction with our network partners to resolve the fiber issue impacting service to our customers. We will provide further information as it becomes available.
Mar 28, 17:17 EDT
Investigating - Ting Internet engineers are investigating reports of a loss of service for some customers in Fullerton, CA.

We will provide further information as soon as it becomes available.
Mar 28, 16:25 EDT
Mar 28, 2025
Mar 27, 2025
Simply Bits - Intermittent calling issues for some Business customers
Resolved - This incident has been resolved.
Mar 27, 18:55 EDT
Monitoring - Update - Our platform is stabilizing, and calls are now completing successfully. We continue to monitor the situation as we work toward full restoration.
Mar 27, 15:24 EDT
Update - We are continuing to work on a fix for this issue.
Mar 27, 15:03 EDT
Identified - Identified - A major fiber provider has experienced a "metro isolation" event in California, leading to significant impact to those customers currently registered to our Sacramento data center. We are presently working to move all registrations and call traffic to our Ashburn data center to alleviate this issue. Thank you for your patience.
Mar 27, 2025 - 12:23 MDT
Mar 27, 15:00 EDT
Investigating - We are aware of some issues making and receiving calls and are currently investigating.
Mar 27, 14:20 EDT
Ting Internet - Fuquay-Varina, NC - Partial Outage
Resolved - This incident has been resolved.
Mar 27, 10:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 17:11 EDT
Update - We are starting work on a repair and will continue to update the status as new information comes in. We are currently aiming for a 5:30 pm local time for ETA for restored service.
Mar 26, 14:36 EDT
Identified - Ting Internet engineers have determined the source of the break and are beginning work to remove damaged sections of fiber and replace it. We will provide an ETA for restoration as soon as possible.
Mar 26, 13:04 EDT
Investigating - Ting Internet engineers are investigating reports of a fiber break in the Bridge St area. We will provide further information once our team has determined the scope of the damage. Thank you for your patience.
Mar 26, 12:29 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Thursday March 27th from Midnight to 6 AM, Ting Internet engineers will perform maintenance on our network to relocate fiber facilities to accommodate a City storm drain project.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 19:31 EDT
Mar 26, 2025
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Wednesday March 26th from Midnight to 6 AM, Ting Internet engineers will perform maintenance on our network to relocate fiber facilities to accommodate a City storm drain project.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 19:30 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Friday March 21st from Midnight to 6 AM, Ting Internet engineers will perform maintenance on our network to relocate fiber facilities to accommodate a City storm drain project.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 19:28 EDT
Mar 20, 2025
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Thursday March 20th from Midnight to 6 AM, Ting Internet engineers will perform maintenance on our network to relocate fiber facilities to accommodate a City storm drain project.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 19:27 EDT
← Incident History Powered by Atlassian Statuspage