Ting Internet - Fuquay-Varina, NC - Partial Outage (Village of Sippihaw area)
Investigating - Ting Internet engineers are investigating an outage affecting customers in the Village of Sippihaw neighborhood of Fuquay-Varina, NC. We will provide further information as soon as possible.
May 23, 2025 - 15:26 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.99 % uptime
Today
Tucson Operational
90 days ago
99.88 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.96 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.89 % uptime
Today
Culver City, CA Operational
90 days ago
99.62 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
99.83 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
99.87 % uptime
Today
Aspen, CO Operational
90 days ago
99.53 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
99.83 % uptime
Today
Centennial, CO Operational
90 days ago
99.53 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.79 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
99.81 % uptime
Today
Dolores, CO Operational
90 days ago
99.97 % uptime
Today
Durango, CO Operational
90 days ago
99.83 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.83 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.84 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
99.98 % uptime
Today
Rifle, CO Operational
90 days ago
99.84 % uptime
Today
Silt, CO Operational
90 days ago
99.83 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.72 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.72 % uptime
Today
Ponderay, ID Operational
90 days ago
99.72 % uptime
Today
Maryland Operational
90 days ago
99.73 % uptime
Today
Westminster, MD Operational
90 days ago
99.73 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Partial Outage
90 days ago
99.73 % uptime
Today
Angiers, NC Operational
90 days ago
99.98 % uptime
Today
Fuquay-Varina, NC Partial Outage
90 days ago
99.36 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.29 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
99.92 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.84 % uptime
Today
Tennessee Operational
90 days ago
99.54 % uptime
Today
Memphis Operational
90 days ago
99.54 % uptime
Today
Virginia Operational
90 days ago
98.69 % uptime
Today
Charlottesville, VA Operational
90 days ago
97.38 % uptime
Today
Alexandria, VA Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Scheduled Maintenance - Fullerton, CA May 27, 2025 03:00-09:00 EDT

In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on May 07, 2025 - 17:50 EDT
May 23, 2025
Ting Internet - Partial Outage - Wake Forest, NC (St Ives)
Resolved - This incident has been resolved.
May 23, 14:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 13:05 EDT
Investigating - Ting Internet engineers are investigating an outage affecting customers in the St Ives neighborhood of Wake Forest, NC. We will provide further information as soon as possible.
May 23, 11:04 EDT
Ting Internet - Partial Outage in Aspen, Roaring Fork CO
Resolved - Field Operations has confirmed that the damaged fiber has been successfully spliced and repaired. At this time, all previously offline services appear to be back online. If you are still experiencing any issues, please contact Ting Support at 1-844-846-4994 so we can assist with individual troubleshooting.
May 23, 08:23 EDT
Update - Ting technicians are continuing to assess the issue and are working with on-site teams to expose the damaged pipe for restoration. We will provide further updates as more information becomes available. Thank you for your patience.
May 22, 15:22 EDT
Investigating - We’re currently experiencing an outage affecting some of our customers in the Aspen and Roaring Fork, CO area. Ting technicians have been dispatched to investigate and resolve the issue.

At this time, the root cause has not been fully identified, and we do not yet have an ETR. We will provide further updates as more information becomes available.
May 22, 10:39 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Douglas & Vail, AZ
Completed - The scheduled maintenance has been completed.
May 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Friday May 23rd, 2025, 2:00AM - 5:00AM Mountain Standard Time for customers in Douglas and Vail, AZ.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 21, 17:19 EDT
May 22, 2025
Ting Internet - Partial Outage in Wake Forest, NC
Resolved - It has been determined that the issue was caused by an outage of commercial power in the area. The majority of Ting customers have had service already restored and Wake Electric is continuing to complete their restoration work.
May 22, 18:27 EDT
Identified - Ting Internet engineers are on scene with Wake Electric engineers. We are working to determine if any fiber was impacted in the strike along with the electrical power outage to the neighborhood.
May 22, 16:12 EDT
Investigating - Ting Internet engineers are investigating an outage affecting some customers in Wake Forest, NC. We will provide further information as soon as possible.
May 22, 15:20 EDT
Ting Internet - Partial Outage in Charlottesville, VA
Resolved - This incident has been resolved.
May 22, 15:15 EDT
Monitoring - A fix has been implemented, and we are starting to see services restored for affected customers. We will continue to monitor the network closely to ensure stability and prevent further issues. Thank you for your patience
May 22, 12:51 EDT
Investigating - We are currently experiencing a service outage affecting customers in the Villas at Belvedere HOA in Charlottesville, VA. Our team is actively investigating the issue. At this time, there is no ETR. We will provide more details as they become available.
May 22, 11:25 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:49 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 22, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Thursday May 22nd, 2025, 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 21, 17:16 EDT
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 07:00 EDT
Scheduled - On Thursday May 22nd from 7:00AM to 8:00AM ET, Ting will be performing maintenance on our website. During this maintenance window, new orders will not be able to be placed and the Ting website will be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support
May 21, 10:44 EDT
May 21, 2025
Simply Bits / Ting Internet - Scheduled Maintenance - East Side Tucson, AZ (Tanque Verde Area)
Completed - The scheduled maintenance has been completed.
May 21, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update the Radios on our equipment at our Redington Ranch Site on Wednesday May 21th, 2025, 8:00AM - 12:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. If your service is not automatically restored please power cycle your Simply Bits PoE injector and your Router. We will be working hard to ensure any downtime is as minimal as possible.
May 20, 13:29 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 21, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:49 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Marana & Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Wednesday May 21st, 2025, 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 16, 16:41 EDT
May 20, 2025
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 20, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:48 EDT
Sandpoint Idaho power outages
Resolved - This incident has been resolved.
May 20, 08:27 EDT
Identified - Sandpoint is experiencing some power outages at this time that may be affecting your service. Avista is working to restore power at this time.
May 19, 12:44 EDT
Ting Internet - Charlottesville, VA - Partial Outage (Shady Grove)
Resolved - Field Operations has confirmed that the damaged fiber has been successfully spliced and repaired. At this time, all previously offline services appear to be back online.

If you are still experiencing any issues, please contact us at 1-844-846-4994 so we can assist you with individual troubleshooting.
May 20, 08:21 EDT
Update - Due to the ongoing storm in Charlottesville, our workers are unable to safely complete repairs for customers tonight and will be back on Saturday morning to continue restoration. Thanks for your patience.
May 16, 17:54 EDT
Identified - Ting Internet engineers are on site at a fiber cut affecting customers on Shady Grove Ct near Lake Reynovia. Workers are determining next steps and we will provide an ETA to service restoration as soon as possible.
May 16, 17:35 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Vail & Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Tuesday May 20th, 2025, 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 16, 16:39 EDT
May 19, 2025
Holly Springs NC outage
Resolved - This incident has been resolved.
May 19, 21:52 EDT
Update - Our technicians are still working to get the last 5 affected customers on line. Unfortunately the repair is more extensive than first thought and the new ETA for repair is approx 10PM this evening. Apologies and as always thank you for your patience.
May 19, 16:26 EDT
Identified - Our technicians are still working to get the last 5 affected customers on line. The current ETA is approx 7PM this evening. Thank you for your patience.
May 19, 14:04 EDT
Update - We are seeing a small outage in Holly Springs affecting roughly 10 customers right now but repairs may cause further issues in Oakhall neighborhood. Our technicians are on site. We will update when we have more info. No ETA at this time.
May 19, 11:09 EDT
Investigating - We are seeing a small outage in Holly Springs affecting roughly 10 customers. Our technician is on the way to the site. We will update when we have more info. No ETA at this time.
May 19, 10:24 EDT
FVNC - Partial outage- Jones lake Rd area
Resolved - This incident has been resolved.
May 19, 09:18 EDT
Monitoring - Our technicians have completed the work needed here and all service should be back online at this time. We will continue to monitor the area. Thank you for your patience.
May 19, 03:13 EDT
Update - Our technicians are still working on this issue. ETA is the same at approximately 5AM Monday morning. More updates to come as they are available. Thank you for your patience.
May 18, 22:32 EDT
Update - Our technicians are on site and have identified the issue. They are beginning repair procedures and our current ETA is approximately 5AM tomorrow morning. The damage was more extensive than originally thought. More updates to come as they are available. Thank you for your patience.
May 18, 19:48 EDT
Identified - Our technicians are on site and have identified the issue. They are actively working to gain the access needed to complete a repair. No ETA at this time More updates to come as they are available. Thank you for your patience.
May 18, 18:57 EDT
Update - Our technicians are on site and still investigating the cause of this issue. More updates to come as they are available.
May 18, 17:12 EDT
Update - We have noticed a issue in FUQUAY VARINA impacting approximately 50 customers. Our technicians are in route and we will have further updates when available.
May 18, 16:22 EDT
Investigating - We have noticed a issue in FUQUAY VARINA impacting some customers. We are currently Investigating.
May 18, 15:15 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 19, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:47 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Marana & Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Monday May 19th, 2025, 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 16, 16:36 EDT
May 18, 2025
May 17, 2025
SimplyBits - VoIP Outage
Resolved - This incident has been resolved.
May 17, 18:18 EDT
Monitoring - We have been able to successfully identify, and resolve the networking issue causing the VoIP services to misbehave, and confirmed that services are now working as expected again for customers. We will continue to monitor this for the remainder of the day. Thank you for your patience.
May 17, 13:12 EDT
Investigating - We are currently investigating a VoIP Service outage resulting in no incoming calls, and inconsistent outgoing calls for many customers of SimplyBits VoIP service. We have received multiple reports from customers beginning around 9AM. We do not have any updates yet on the cause or when it will be resolved but are working actively on this issue now.
May 17, 12:56 EDT
May 16, 2025
Charlottesville, Jefferson Ridge Apartment
Resolved - This incident has been resolved.
May 16, 17:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 16:22 EDT
Identified - The majority of customers have service restored, we are working to replace equipment impacted by the lightning storm to the last addresses on Sugar Maple Ct at this time. Thanks for your patience.
May 16, 15:07 EDT
Update - Ting field technicians have been dispatched and are currently en route to investigate and resolve the issue. While an ETR is not yet available, we will share updates as soon as more information becomes available.
May 16, 08:44 EDT
Investigating - We are seeing some issues with service in Jefferson Ridge Apartments in Charlottesville Va. This is most likely power related. We are investigating the cause and reaching out to management. Thank you for your patience.
May 15, 22:09 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 16, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:46 EDT
May 15, 2025
Simply Bits / Ting Internet - Scheduled Maintenance - Tucson, AZ (Mt Lemmon area)
Completed - The scheduled maintenance has been completed.
May 15, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 11:00 EDT
Scheduled - Tucson, AZ (Mt Lemmon area) on Monday May 5th from 8 AM to 5 PM Arizona Standard Time, Engineers will perform maintenance on our Radio Ridge Tower Site.

During the maintenance window, Internet services for some customers in the Mt Lemmon area may be disrupted and then service will be automatically restored. If your services do not automatically resume please power cycle your Power Over Ethernet Adapter and your Router.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at (520) 545-0333 (M-F 8AM - 5PM) or (844) 846-4994 (Available 24/7) or visit https://www.simplybits.com/support
May 9, 18:52 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 15, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 EDT
Scheduled - In Fullerton, CA on the dates below, Ting and our networking partner will perform maintenance on our shared network infrastructure. Customers in Fullerton can expect to see a brief 5-10 minute outage during only one of the overnights covering this maintenance window.

The maintenance window dates are as follows, all during Midnight to 6:00 AM PT

May 14th, May 15th, May 19th, May 20th, May 21st, May 22nd and May 27th, 2025.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 7, 17:45 EDT
Simply Bits / Ting Internet - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 EDT
Scheduled - Ting Internet / Simply Bits engineers will be performing maintenance to update firmware on our equipment Thursday May 15th, 2025, 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 14, 12:34 EDT
May 14, 2025

No incidents reported.

May 13, 2025
Ting Internet - Emergency Maintenance - Colorado Springs, CO
Completed - The scheduled maintenance has been completed.
May 13, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 15:30 EDT
Scheduled - On Tuesday May 13th at approximately 1:30 PM MT until approximately 2:30 PM, Ting Internet engineers will be performing emergency maintenance to replace a failing line card in a fiber chassis serving a small number of subscribers who will be contacted directly.

During this maintenance, affected customers will experience a service disruption estimated to be under 30 minutes after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 13, 15:22 EDT
Ting Internet - Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
May 13, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:00 EDT
Scheduled - In Fullerton, CA on Tuesday May 13th from Midnight to 6 AM, our networking partner will perform maintenance on our shared network infrastructure.

During the maintenance window, Ting Internet services for some customers in Fullerton may be briefly disrupted or degraded and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
May 1, 18:51 EDT
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
May 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:00 EDT
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday May 13th, 2025 2:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
May 12, 17:29 EDT
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 EDT
Scheduled - On Tuesday May 13th from 1:00AM to 4:00AM ET, Ting will be performing maintenance on our website. During this maintenance window, new orders will not be able to be placed and the Ting website will be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support
May 8, 16:04 EDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Ting Internet - Partial Outage in Charlottesville VA - Jefferson Ridge MDU's
Resolved - While the primary network outage is resolved, internet service at Sugar Maple Terrace remains down for some residents. This is due to a power issue with the network equipment, which building management has indicated they will address.
May 9, 21:11 EDT
Identified - Ting engineers have identified the cause of the outage as a failure in one of our network switches located in the equipment closet. Our technician is on site and currently working to replace the faulty hardware. We’ll provide another update once the replacement is complete.

Thank you for your continued patience.
May 9, 11:04 EDT
Investigating - Ting Internet engineers is currently investigating a partial service outage affecting some customers in the Jefferson Ridge MDU's in Charlottesville, VA. Initial indications suggest this may be related to a power outage in the area.

We expect service to recover once power is restored, but our team will continue to monitor the situation closely. If the issue persists after power is back, our technicians will be dispatched in the morning to inspect the equipment on site.

We appreciate your patience and will provide updates as we learn more.
May 9, 01:44 EDT
Ting Internet - Partial outage in Centennial, CO.
Resolved - This incident has been resolved.
May 9, 21:06 EDT
Update - Services have been restored for the majority of customers in the area at this point. Ting techs are still in area working on the final handful still offline and we are hoping for full restoration across the board soon.
May 9, 17:48 EDT
Update - Ting field technicians have completed all prep work and are now currently re-splicing the damaged fiber. We should see service slowly be restored for customers impacted over the next hour or so, if not already.
May 9, 15:00 EDT
Identified - Ting field technicians have identified the cause of the outage as damage to our fiber cabinet on E Berry St, resulting from a car crash. We are currently assessing the full extent of the repair work required, which includes replacing the cabinet and resplicing the damaged fiber.

At this time, our estimated time to restore service to affected customers is 6 to 8 hours. We appreciate your patience as we work to resolve this as quickly and safely as possible.
May 9, 09:50 EDT
Update - Ting field technicians have been dispatched and are en route to investigate and resolve the issue. While we don’t yet have a confirmed ETR, we expect to have more information after initial diagnostics are completed within the hour. We’ll provide an update here as soon as we know more. Thank you for your patience.
May 9, 08:30 EDT
Investigating - We are currently experiencing an outage affecting some homes, primarily in the Ridge at Park View area of Centennial, CO. Our team is investigating, and we will share more information as it becomes available.
May 9, 03:02 EDT
Holly Springs, NC: Oakhall neighborhood
Resolved - This incident has been resolved.
May 9, 18:00 EDT
Identified - We have found the damage in the fiber line and are repairing it as we speak. All service is expected to be up and running around 8:30 pm tonight.

Thank you for your continued patience
May 8, 15:47 EDT
Investigating - We are investigating an outage impacting a small number of customers in the Oakhall Neighborhood. Will post an update once we have confirmed more information.

We appreciate your patience.
May 8, 13:43 EDT
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