All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.81 % uptime
Today
Tucson Operational
90 days ago
99.0 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
98.44 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.72 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.84 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
99.84 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
99.97 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Angiers, NC Operational
90 days ago
98.39 % uptime
Today
Virginia Operational
90 days ago
99.79 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.79 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Angier, Fuquay Varina North Carolina Service Outage
Resolved - This incident has been resolved.
Nov 19, 20:04 EST
Monitoring - Thank you for your patience. The repair to the fiber has been completed. We will continue to monitor the service as it comes back up.
Nov 19, 19:24 EST
Update - The new conduit has been secured in place with our team is already blowing the new replacement fiber. They anticipate between blowing the new fiber and then splicing it, the repair work should be completed with service restored by around 7:30pm EST, however, we will provide another update when confirmed.
Nov 19, 18:44 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 16:13 EST
Update - Ting Internet engineers have removed broken fiber and conduit, and are placing new conduit and fiber after the damage caused by third party construction in the area.

Our current estimate for service restoration is 8:00PM ET. Thank you for your patience.
Nov 19, 16:11 EST
Identified - Our technicians have located the damaged fiber. We will need to replace some conduit and fiber at this location. Current ETA is roughly 6-7 hours. We will update as the repairs are made.
Nov 19, 11:30 EST
Investigating - We are experiencing some issues in Angier and Fuquay Varina NC. Our techs are enroute to investigate. We will update when we have more information.
Nov 19, 09:51 EST
Nov 18, 2024
VoIP Customers in Farmington, NM - Inbound Callers Can't Hear, Voice Echo
Resolved - This incident has been resolved.
Nov 18, 14:52 EST
Monitoring - We have discovered a solution and it has been implemented - calling tests to affected customers have been ringing and no longer echo. We are continuing to monitor in case the issue re-surfaces.
Nov 17, 14:42 EST
Identified - We've identified an issue stemming from one of the circuits managed by our VoIP services provider. Upload traffic is not passing on this circuit, which is resulting in the inbound call problems - we are in contact with them to have this resolved as soon as possible.
Nov 17, 14:13 EST
Investigating - We have had multiple business customers in Farmington, NM reporting that inbound calls are resulting in no audio, but callers can hear an echo. We are currently investigating this with our VoIP services provider and our own internal engineers.

No ETA yet for resolution but we will provide updates here as we receive them. Thank you for your patience!
Nov 17, 13:51 EST
Nov 17, 2024
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Simply Bits - Data Center - Emergency Generator Test
Completed - The scheduled maintenance has been completed.
Nov 14, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 EST
Scheduled - Ting Internet / Simply Bits engineers will perform a backup generator test to ensure proper backup power operation. During this maintenance window, our technicians will simulate a power failure event, after which normal power delivery will be restored.

No customer impact is expected during this maintenance window.
Nov 13, 17:48 EST
Nov 13, 2024
Ting Internet Charlottesville - Belmont outage
Resolved - This incident has been resolved.
Nov 13, 17:08 EST
Monitoring - Dominion Energy maintenance has completed and service to Ting customers in Belmont has been restored.
Nov 13, 16:11 EST
Update - Dominion Energy maintenance remains underway at this time. When Dominion's work is complete, service will be restored to customers in the Belmont neighborhood.
Nov 13, 15:57 EST
Identified - Dominion Energy is preforming emergency maintenance in the vicinity of the Ting Fiber equipment servicing the area. Power restoration to the area is expected within the next hour. We will provide a further update when more information is available.
Nov 13, 14:34 EST
Investigating - We are seeing an outage affecting customers mostly in the Belmont area of Charlottesville. Ting technicians are being dispatched to investigate and resolve the problem, with no specific ETA as of yet until the root cause is discovered.
Nov 13, 13:56 EST
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 EST
Scheduled - On Wednesday November 13th from 2:00AM to 8:00AM ET, Ting Internet engineers will be performing maintenance on our website infrastructure. During this maintenance window, the Ting website will be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support
Nov 6, 15:09 EST
Nov 12, 2024
Ting Internet Scheduled Maintenance - Willits, CO
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 EST
Scheduled - In Willits, CO on November 12th, 2024 from 4:00AM to 5:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 29, 16:40 EDT
Nov 11, 2024
Ting Internet - Partial Outage in Westminster, MD
Resolved - This incident has been resolved.
Nov 11, 06:29 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 06:28 EST
Investigating - We are currently investigating this issue.
Nov 11, 06:12 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Ting Internet - Partial Outage in Westminster, MD.
Resolved - Ting Engineers were able to fix the root cause of the outage and the internet service has been restored.
Nov 8, 05:29 EST
Update - We are continuing to investigate this issue.
Nov 8, 05:27 EST
Investigating - Ting Internet engineers are investigating reports of an outage affecting some customers in Westminster, MD. We will provide further information as soon as possible.
Nov 8, 05:00 EST
Ting Internet Scheduled Maintenance - Westminster, MD
Completed - The scheduled maintenance has been completed.
Nov 8, 04:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:13 EST
Scheduled - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:12 EST
Ting Internet Scheduled Maintenance - Westminster, MD
Completed - The scheduled maintenance has been completed.
Nov 8, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 02:00 EST
Scheduled - In Westminster, MD on November 8th 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 24, 17:09 EDT
Nov 7, 2024
Ting Internet Scheduled Maintenance - Centennial, CO
Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 04:00 EST
Scheduled - In Centennial, CO on November 7th 2024 from 2:00AM to 3:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Nov 1, 17:14 EDT
Nov 6, 2024
Ting Internet Scheduled Maintenance - Rolesville and Sanford, NC
Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 EST
Scheduled - In Rolesville and Sanford, NC on November 6th 2024 from 2:00AM to 4:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 24, 17:08 EDT
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