All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.96 % uptime
Today
Tucson Operational
90 days ago
99.9 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
99.82 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.85 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.93 % uptime
Today
California Operational
90 days ago
99.81 % uptime
Today
Culver City, CA Operational
90 days ago
99.93 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
98.83 % uptime
Today
Colorado Operational
90 days ago
99.65 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
99.98 % uptime
Today
Centennial, CO Operational
90 days ago
99.73 % uptime
Today
Colorado Springs, CO Operational
90 days ago
96.53 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
99.25 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.98 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.65 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.93 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
97.1 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
99.71 % uptime
Today
Farmington, NM Operational
90 days ago
99.71 % uptime
Today
North Carolina Operational
90 days ago
99.83 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.27 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.97 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.72 % uptime
Today
Tennessee Operational
90 days ago
98.97 % uptime
Today
Memphis Operational
90 days ago
98.97 % uptime
Today
Virginia Operational
90 days ago
99.89 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.78 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025
Ting Internet Partial Outage Silt, CO
Resolved - This incident has been resolved.
Nov 7, 00:23 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Silt, CO. We will post further information and next steps here as soon as it becomes available.
Nov 6, 22:19 EST
Nov 6, 2025
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Simplybits.com page currently having technical issues
Resolved - This incident has been resolved.
Nov 3, 18:55 EST
Investigating - We are currently experience an issue with reaching www.Simplybits.com where some users are receiving a 401 error. Please be patient as we investigate this further and hope to resolve this as quickly as possible and restore full service to www.Simplybits.com.

Thank you for your patience
Nov 3, 14:31 EST
Nov 2, 2025
Ting Internet - Centennial- Partial Outage
Resolved - This incident has been resolved.
Nov 2, 15:47 EST
Monitoring - Service has been restored for the majority of affected areas. If you're still experiencing connectivity problems, please try rebooting your router and fiber ONT. If the issue persists, feel free to contact our support team at 1-844-846-4994 for further assistance.
Nov 2, 13:40 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Centennial, CO . We will post further information and next steps here as soon as it becomes available.
Nov 2, 13:26 EST
Nov 1, 2025
Laguna Woods Village
Resolved - The issues here have been resolved, the outage was smaller than thought and we were able to bring the offline customers online.
Nov 1, 23:07 EDT
Update - Techs are still on site trying to locate cause of the outage. We apologize for the delay and appreciate your patience.
Nov 1, 19:08 EDT
Update - Our tech is now on site investigating the cause of the issue. We will post further updates as we gain more information.
Nov 1, 16:02 EDT
Investigating - We are seeing a minor outage in Laguna Woods Village in California. We are still investigating the cause and will have more updates as they come in.
Nov 1, 14:57 EDT
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
SimplyBits - Tucson - Partial VoIP Outage
Resolved - This incident has been resolved.
Oct 28, 17:51 EDT
Monitoring - This issue should be resolved at this time. We will continue monitor this.
Oct 28, 16:27 EDT
Update - We've noticed during our investigation and from customer reports that some Yealink devices are affected as well. A fix we implemented earlier seemed to resolve the issue for most Yealink phones. If you have a Yealink device, feel free to reboot it to see if the issue resolves. We are continuing to investigate to resolve the issue as a whole. Thank you for your patience!
Oct 28, 13:28 EDT
Investigating - We are currently investigating a service issue that is affecting Polycom VoIP phones. Any Yealink VoIP phones are unaffected. This is affecting incoming/outgoing calls for Polycom phones. We have a workaround we can implement case by case until this is resolved, if you contact SimplyBits support. We do not have an ETA yet and are still working to identify and troubleshoot the issue.
Oct 28, 13:02 EDT
SimplyBits - Emergency Maintenance for Beacon Hill/Marana, AZ Equipment
Completed - The scheduled maintenance has been completed.
Oct 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 01:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 17:21 EDT
Scheduled - In North Western Tucson, on October 27th 2025 from 10:00PM to 11:00PM Arizona Standard Time, our engineers will perform emergency maintenance work on our network. This will impact primarily customers in the Rillito and Marana areas.

During the maintenance window, Ting Internet services may be briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Oct 27, 17:20 EDT
Oct 27, 2025
Charlottesville Emergency Maintenance
Resolved - This incident has been resolved.
Oct 27, 16:55 EDT
Monitoring - This issue should now be resolved and all customers affected back online. We will monitor this for hour or so.
Oct 27, 15:46 EDT
Update - Most of the customers affected by this emergency maintenance are back online at this time. The remaining 15 or so should be back in the next 30 minutes or less. We will continue monitoring the issue.
Oct 27, 15:00 EDT
Update - We are performing a quick emergency maintenance in Charlottesville VA that is taking longer than expected. Some equipment will need to be replaced. We are currently working on this issue and have no ETA at this time.

We appreciate your patience.
Oct 27, 14:41 EDT
Identified - We are performing a quick emergency maintenance in Charlottesville VA that will affect approximately 75 customers. Any service interruptions shouldn't last for more than 10-15 minutes.

We apologize for this late notice.
Oct 27, 14:19 EDT
Partial Outage in Memphis TN.
Resolved - This incident has been resolved.
Oct 27, 08:52 EDT
Identified - We are currently experiencing a service outage affecting some customers in the Memphis, Tennessee area. The issue appears to be related to fiber damage caused by nearby construction. Our teams are actively working to restore service as quickly as possible. While there is currently no estimated time of restoration, we will provide updates as more information becomes available.
Oct 25, 01:39 EDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025
Ting Internet - Partial Outage in Fuquay Varina NC.
Resolved - This incident has been resolved.
Oct 25, 10:02 EDT
Monitoring - Service has been restored for the majority of affected areas. We are focusing our efforts on the remaining customers.
Oct 24, 22:12 EDT
Update - We are still splicing fiber to reconnect customers here. Estimated Time of Restoration: 10:00 PM
Oct 24, 20:52 EDT
Update - Splicing work continues on the buffer tubes. More alerts are clearing as the work progresses. Current impacted customers: 286. Estimated Time of Restoration: 10:00 PM
Oct 24, 19:28 EDT
Update - Splicing work is ongoing, with teams progressing through the remaining buffer tubes. Network alerts are steadily clearing, and services are gradually being restored. Current impacted customers: 423 Estimated Time of Restoration: 10:00 PM
Oct 24, 17:39 EDT
Update - Splicing is progressing well on the remaining buffer tubes, and we are beginning to see customers gradually come back online as network alerts clear. Estimated Time of Restoration: 10:00 PM
Oct 24, 16:44 EDT
Update - Splicing is ongoing for Active E customers, with a progress update expected at 3:00 PM. Work on the remaining fibers will follow, with support crews assisting. Estimated Time of Restoration: 10:00 PM
Oct 24, 14:53 EDT
Update - Work to splice severed fiber strands continues in the field.
Oct 24, 14:52 EDT
Update - Splicing is about to begin getting the fiber cable repaired. Splicing is still expected to start at 2:00 PM EST.

Thank you for your patience as we continue to work to resolve this quickly.
Oct 24, 13:53 EDT
Update - Conduit installation has been completed, and both 144-count fiber cables have been successfully blown. The fibers are now being placed into the splice cases, with splicing expected to begin by 2:00 PM.
Current ETR: 12:00 AM
Oct 24, 12:43 EDT
Update - Conduit installation is expected to be complete within one hour. Splice cases are being prepped, and fiber blowing will start immediately after. Estimated Time of Restoration: 12:00 AM.
Oct 24, 11:52 EDT
Update - Our field team has identified two 144-count fiber cables that have been fully severed by ongoing third-party construction in the area. Multiple splicing teams are enroute to the location to begin repair and restoration efforts. Due to the extensive nature of the damage our current best estimated repair time is midnight tonight. This page will be updated as soon as possible with updated timelines as they become available.
Oct 24, 10:35 EDT
Identified - We have identified that the outage was caused by a fiber cut resulting from nearby construction work. Our teams are currently assessing the extent of the damage to begin repairs. We will share an estimated time of restoration as soon as it becomes available.
Oct 24, 09:29 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Fuquay-Varina market. Our team is working to identify the cause, and we will share updates as more information becomes available
Oct 24, 08:31 EDT
Oct 24, 2025
Fuquay Varina Outage
Resolved - This incident has been resolved.
Oct 24, 22:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 19:43 EDT
Identified - We are experiencing a smaller outage in Fuquay Varina aside from the larger issue already reported. We have identified the issue and are currently working on repairs. Thank you for your patience. More updates to come.
Oct 24, 19:15 EDT
Admin Portal for VoIP Services Not Working
Resolved - This incident has been resolved.
Oct 24, 10:14 EDT
Monitoring - The voice portal at voice.ting.com is now reachable, we've tested in multiple instances and everything appears to be working as expected - anyone who has been waiting for this website to be restored can now test. We are continuing to monitor just in case any issues resurface.
Oct 22, 17:31 EDT
Identified - We are aware of an issue with commercial customers using our voice services in some of our Colorado markets and Arizona (SimplyBits) that are unable to reach the admin portal for their voice services at voice.ting.com - this website allows customers to make on the fly changes to their account without needing to call into customer support.

Our voice services partner has identified a bug that is causing this website not to load and are working on a fix. We do not have an ETA on a resolution at this time.

In the meantime, all voice services are working, and any changes needed can be requested through our Commercial support advisors.
Oct 22, 11:45 EDT
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