500 errors on some pages of Ting.com
Identified - We have identified some of the issues and continue to work through them and will restore service completely as soon as possible.

Please stand by as we continue to perform maintenance.

Thank you for your patience
Apr 14, 2026 - 13:31 EDT
Investigating - We have identified limited instances of "http 500" errors occurring on the "Contact us" and "Help" pages of [Ting.com](http://Ting.com).

Please stand by as we work to resolve this.

We will post more information as it becomes available. Thank you for your patience
Apr 14, 2026 - 10:41 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.8 % uptime
Today
Tucson Operational
90 days ago
99.33 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
97.75 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.84 % uptime
Today
Culver City, CA Operational
90 days ago
99.59 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.6 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
99.96 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.92 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.82 % uptime
Today
Angiers, NC Operational
90 days ago
99.95 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.89 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.92 % uptime
Today
Rolesville, NC Operational
90 days ago
99.42 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.74 % uptime
Today
Tennessee Operational
90 days ago
98.81 % uptime
Today
Memphis Operational
90 days ago
98.81 % uptime
Today
Virginia Operational
90 days ago
99.44 % uptime
Today
Charlottesville, VA Operational
90 days ago
98.95 % uptime
Today
Alexandria, VA Operational
90 days ago
99.94 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Degraded Performance
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Greenwood Village, CO - Scheduled Maintenance Apr 16, 2026 02:00-05:00 EDT

On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on Apr 01, 2026 - 18:14 EDT

Ting Internet - Scheduled Maintenance - Sandpoint, ID (Homestead Village) Apr 16, 2026 09:00-11:00 EDT

In Sandpoint, ID at Homestead Village on Thursday April March 16th 2026 from 6:00AM to 8:00AM Pacific time, Ting Internet engineers will perform scheduled maintenance.

During the maintenance window, Ting Internet services for some customers in Homestead Village will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Apr 14, 2026 - 17:53 EDT

Ting Internet - Greenwood Village, CO - Scheduled Maintenance Apr 17, 2026 02:00-05:00 EDT

On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on Apr 01, 2026 - 18:16 EDT

Ting Internet - Greenwood Village, CO - Scheduled Maintenance Apr 18, 2026 02:00-05:00 EDT

On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on Apr 01, 2026 - 18:16 EDT
Apr 15, 2026
Walker Square Equipment Maintenance
Completed - Maintenance complete. Please power cycle your modem/router if your connection hasn’t automatically restored. Thank you.
Apr 15, 15:18 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 15, 15:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:20 EDT
Scheduled - Ting Internet engineers are performing an equipment upgrade. Service downtime should be minimal, thank you
Apr 15, 14:19 EDT
Charlottesville - 5 subscribers offline near midland st / carlton rd
Resolved - This incident has been resolved.
Apr 15, 15:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 14:24 EDT
Update - Field Operations are on site and have begun repairs. We are now seeing connections gradually being restored for affected customers. Thank you for your patience as we work to bring everyone back online as quickly as possible.
Apr 15, 10:12 EDT
Identified - The issue has been identified & our field team is actively coordinating repair efforts. We will share additional updates as they are available.
Apr 14, 23:02 EDT
Update - We are continuing to investigate this issue.
Apr 14, 20:30 EDT
Investigating - We are currently investigating this issue.
Apr 14, 19:12 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 EDT
Scheduled - On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 1, 18:13 EDT
Apr 14, 2026
Ting Internet - Rolesville NC - Partial Outage
Resolved - This incident has been resolved.
Apr 14, 16:08 EDT
Monitoring - We found the issue and made some repairs. All customers should be back online, if not, power cycle your ONT and Router. If you're still not online give us a call at 844-846-4994 for support. Will monitor this issue for a while before closing.
Apr 14, 15:39 EDT
Update - We are continuing to investigate this issue.
Apr 14, 14:28 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville NC. We will post further information and next steps here as soon as it becomes available.
Apr 14, 14:26 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 00:00 EDT
Scheduled - On Tuesday April 14th from Midnight to 06:00 ET we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Apr 2, 13:19 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Minor outage in Sandpoint Idaho
Resolved - This incident has been resolved.
Apr 11, 16:57 EDT
Update - We have found the cause of this issue and power cycled some equipment. Most if not all customers affected should now be back online.
Apr 11, 14:01 EDT
Monitoring - We have found the cause of this issue and power cycled some equipment. Most if not all customers affected should now be back online.
Apr 11, 13:43 EDT
Update - We are still investigating the cause of this outage and will have updates as they become available.
Apr 11, 13:20 EDT
Investigating - We're seeing a small number of customers offline in Sandpoint ID. We are investigating the cause and will have more updates as they come.
Apr 11, 12:01 EDT
Apr 10, 2026
Partial Outage Charlottesville, VA
Resolved - This incident has been resolved.
Apr 10, 17:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 16:55 EDT
Investigating - We are currently investigating this issue.
Apr 10, 15:55 EDT
Apr 9, 2026
Alexandria VA - Maintenance causing intermittent service interruptions
Resolved - Work has finished and service should be stable once more. Our apologies for any issues with interrupted service this morning.
Apr 9, 17:19 EDT
Update - Mitigation measures have been instated that should reduce or eliminate the impact on customer services as maintenance is completed.
Apr 9, 12:13 EDT
Identified - Due to maintenance being performed on the uplink from Alexandria VA, some connections in the area are reporting intermittent service interruptions. Traffic as a whole is still flowing, but moving between redundant links is causing greater than anticipated impacts on service. Maintenance is to be completed soon, and further updates will be posted here as soon as they become available.
Apr 9, 11:45 EDT
Equipment reboots requited - Walker Square apartment complex, Charlottesville
Resolved - This incident has been resolved.
Apr 9, 12:14 EDT
Monitoring - Maintenance was performed on equipment related to the Walker Square apartments internet connection today. Due to the nature of the maintenance, some residents may still be offline after completion at approximately 1:30 PM. If you are offline, please power cycle your router (turn it off, wait 10 seconds, then turn it on again) and connectivity should be restored once the router has completed a reboot. If not, please give us a call at 1-844-846-4994 for individual troubleshooting.
Apr 8, 13:38 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Thursday April 9th from midnight to 6am ET, Ting Internet engineers will perform scheduled maintenance on our network in the Alston area.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 26, 17:51 EDT
Apr 8, 2026
Partial Outage Memphis
Resolved - This incident has been resolved.
Apr 8, 23:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 20:44 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 20:21 EDT
Investigating - We are currently seeing 7 customers offline in the Memphis area and are investigating the issue.
Apr 8, 19:35 EDT
Ting Internet - Partial Outage in Rolesville, NC.
Resolved - This incident has been resolved.
Apr 8, 20:10 EDT
Identified - We have identified a small number of customers still offline and are working on their repairs next.
Apr 8, 17:26 EDT
Monitoring - Ting Internet engineers have completed repairs to affected customers and we are seeing a full restoration at this time.
Apr 8, 16:52 EDT
Identified - We have located the damaged Fiber optic cable and have started work to restore service. Please stand by as more information becomes available we will continue to update information.

Thank you for your patience.
Apr 8, 13:27 EDT
Investigating - Ting Internet engineers are investigating reports of an outage affecting some parts of Rolesville, NC. We will post more information as soon as possible.
Apr 8, 10:47 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:00 EDT
Scheduled - On Wednesday April 8th from Midnight to 06:00 ET we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Apr 2, 12:52 EDT
Ting.com Website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:01 EDT
Scheduled - On Wednesday April 8th from Midnight to 2:00AM EDT, the Ting website for account management, payments and placing new orders may be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support
Apr 6, 16:06 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage