Resolved -
This incident has been resolved.
Nov 21, 14:02 EST
Monitoring -
A fix has been implemented, and the issue has been resolved. At this time we see all network links are now back online and fully restored. If you continue to experience any problems, please contact us at 1-844-846-4994 so we can assist with individual troubleshooting.
Nov 21, 08:40 EST
Update -
We are continuing to work on a fix for this issue
Nov 20, 22:02 EST
Identified -
Lumen has acknowledged an issue on their side between Grand Junction and Denver and are continuing to investigate the issue
Nov 20, 20:18 EST
Update -
We are continuing to investigate this issue, thank you
Nov 20, 18:37 EST
Investigating -
We are currently investigating degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our team is working to identify the cause, and we will provide updates as more information becomes available.
Nov 20, 16:22 EST