All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.86 % uptime
Today
Tucson Operational
90 days ago
98.12 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.85 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.93 % uptime
Today
California Operational
90 days ago
99.88 % uptime
Today
Culver City, CA Operational
90 days ago
99.93 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.39 % uptime
Today
Colorado Operational
90 days ago
99.9 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.73 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.97 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.93 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
98.45 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
99.71 % uptime
Today
Farmington, NM Operational
90 days ago
99.71 % uptime
Today
North Carolina Operational
90 days ago
99.8 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
98.96 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.98 % uptime
Today
Tennessee Operational
90 days ago
97.94 % uptime
Today
Memphis Operational
90 days ago
97.94 % uptime
Today
Virginia Operational
90 days ago
99.77 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.54 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 13, 2025
Fuquay Varina NC
Resolved - This incident has been resolved.
Dec 13, 17:40 EST
Monitoring - At this time all affected customers should now be back online. We will monitor this for a while before closing.

We'd like to thank everyone for their patience during this outage.
Dec 13, 15:57 EST
Update - Work continues, we're seeing about half the affected customers back online at this time. The rest will be coming as we continue to splice fiber.
Dec 13, 15:17 EST
Update - Our techs are on site and fiber splicing should begin within the hour. No ETA at this time.

Thank you for your patience. We will provide updates as we get them.
Dec 13, 14:23 EST
Identified - We have found fiber damage in the area causing this outage. Our teams are still assessing the full extent and we will have more updates as they come. Still not ETA at this time. We appreciate your patience.
Dec 13, 12:53 EST
Update - Our technicians are still working to identify the cause of this outage, though at this time it looks likely to be a fiber cut affecting the area. We will provide more updates as we're able. No ETA at this time.
Dec 13, 11:02 EST
Investigating - We are seeing an outage in our Fuquay Varina NC market. We are investigating the cause at this time and will provide more updates as they become available.
Dec 13, 09:06 EST
Dec 12, 2025
Ting Internet - Degraded Internet Service in Memphis, TN.
Resolved - This incident has been resolved.
Dec 12, 18:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 17:05 EST
Investigating - We are currently investigating multiple reports of intermittent or degraded internet connectivity issues in Memphis, TN, which may be related to potential DNS problems. We will provide further updates as more information becomes available.
Dec 12, 13:27 EST
Ting Internet - degraded performance in Rifle & Grand Junction
Resolved - This incident has been resolved.
Dec 12, 17:20 EST
Update - We are still experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. We have escalated a ticket to the upstream network partner that is the root cause of this problem. We will provide further updates as more becomes available to us.
Nov 26, 10:47 EST
Identified - We are currently experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our network partner is working to fix this issue, and we will provide updates as more information becomes available.
Nov 24, 11:20 EST
Ting Internet Charlottesville - Outage affecting Direct Internet Access / Enterprise customers
Resolved - This incident has been resolved.
Dec 12, 17:06 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 16:55 EST
Update - Ting technicians are currently onsite splicing the final fibers of a temporary line. Most of the impacted customers have recovered and have service restored. We project an Estimated Time of Restoration (ETR) of 4:00 PM.
Dec 12, 14:59 EST
Update - Ting technicians are currently onsite splicing the second half of a temporary line. We currently project an Estimated Time of Restoration (ETR) of 3:00 PM. Thank you for your patience.
Dec 12, 13:19 EST
Update - Our team has confirmed that the damage to the Ting fiber optic lines was caused by excavation activity. Ting technicians are currently onsite laying a temporary line and performing the splicing. We estimate an Estimated Time of Restoration (ETR) of 1:00 PM. Thank you for your patience.
Dec 12, 10:38 EST
Identified - Ting Internet engineers are working to repair a fiber cut in the Charlottesville Airport area this morning. This outage impacts customers in the airport area only. We will provide an ETA for restoration as soon as it is available.
Dec 12, 10:29 EST
Monitoring - A fix has been implemented to restore service for customers, and situation is being monitored closely now.
Dec 11, 23:22 EST
Investigating - We have identified an issue causing a service impact to a number of customers in Charlottesville, VA including direct internet access / enterprise services. Our Network Operations and Field teams are engaged and actively working to resolve the issue at this time. We will provide an update as soon as possible.
Dec 11, 19:38 EST
Ting Internet - Laguna Woods Village - Partial Outage
Resolved - This incident has been resolved.
Dec 12, 14:31 EST
Monitoring - We have completed the repair work and our monitoring is showing service restoration for the final 1/3rd of impacted customers.

If you are without service at this time, please reboot the Ting Fiber Modem (ONT) attached to the wall and the eero router, and if this does not resolve the issue within a few minutes, please reach out to our support team for assistance at https://ting.com/support
Dec 12, 12:08 EST
Update - At this time 2/3rds of the customers impacted by the outage have internet service restored. We are working on the final 1/3rd of customers now and will post an update once service is fully restored.
Dec 12, 11:10 EST
Update - Work remains underway to restore service at affected homes in Laguna Woods Village. Please leave your ting equipment plugged in and once the issue is resolved, your service will automatically be restored. We will provide a further update as work progresses.
Dec 12, 10:52 EST
Identified - Ting Internet engineers are working to resolve an outage impacting service for some customers in Laguna Woods Village. We will post a further update on our progress within 30 minutes. Thank you for your patience.
Dec 12, 10:20 EST
Ting Internet - Laguna Woods Village, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been extended by another half hour. We will update once completed
Dec 12, 10:30 EST
Update - Due to unexpected delays, the maintenance window has been extended until 7:00am PT. Thank you for your patience as we work through the maintenance to restore full service.
Dec 12, 08:28 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 12, 06:35 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 05:23 EST
Scheduled - Scheduled maintenance for Ting Internet – Laguna Woods Village, CA has exceeded the planned window due to unexpected delays. Our engineering team is still actively working to complete the remaining tasks, and customers in the area may experience service interruptions during this time. The new estimated completion time for this maintenance is 6:00 AM PT. We appreciate your patience as we work to restore full service.
Dec 12, 05:22 EST
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
Dec 12, 10:18 EST
Update - Major issues related to the overnight maintenance have been resolved, though we have some reports of inconsistent connections that are still under investigation.
Dec 11, 19:37 EST
Monitoring - The issue with customers along Riverwalk Crossing has a resolution in hand. Services will be recovering shortly if not already up.
Dec 11, 17:07 EST
Update - We are continuing to actively pursue solutions to the customers that remain offline along Riverwalk Crossing. Our apologies for the extended downtime as we work to resolve the issue.
Dec 11, 14:53 EST
Identified - Update: A separate but related issue is affecting some customers along Riverwalk Crossing specifically. Ting techs are examining this issue now. No firm ETR for this set as of yet but work is in progress and further updates will be noted here as soon as possible.
Dec 11, 13:01 EST
Monitoring - A fix has been successfully implemented, and we are beginning to see services restored for affected customers. If you are still experiencing connectivity issues, please reboot your router and fiber ONT. If the issue persists, please contact us at 1-844-846-4994 for further individual troubleshooting.
Dec 11, 10:38 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as they become available.
Dec 11, 07:08 EST
Ting Internet - Laguna Woods Village, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 01:00 EST
Scheduled - In Laguna Woods Village, on December 11th from 10:00PM to 02:00AM PT, Ting Internet engineers will perform scheduled maintenance work on our network to replace a damaged fiber cable in Laguna Woods Village.

During the maintenance window, some Laguna Woods Village Ting Internet customers will see their service be briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Dec 1, 18:30 EST
Dec 11, 2025
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:00 EST
Scheduled - In Charlottesville, VA, on Thursday December 11th from Midnight to 6AM, Ting Internet engineers will perform scheduled maintenance work on our network in the downtown area and Tarleton Square.

During the maintenance window, some customers Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Dec 8, 14:36 EST
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
Dec 11, 00:04 EST
Monitoring - The fiber re-splicing is complete and our monitoring is showing service restored for customers.

If you were affected by this outage and are currently without service, please reboot your Ting ONT (fiber modem) and router. If service is not restored for you within 5 minutes, please reach out to our support team at 1-844-846-4994 for assistance.
Dec 10, 15:17 EST
Identified - A fiber splicing crew has been deployed to the site of the cut and we will be working to restore service to impacted customers as soon as possible. Thank you for your patience.
Dec 10, 13:45 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Dec 10, 13:07 EST
Dec 10, 2025
Dec 9, 2025
Memphis Tennessee Partial Outage
Resolved - This incident has been resolved.
Dec 9, 14:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 11:27 EST
Investigating - We are experiencing some degraded services, and some outages in our Memphis Tennessee market. Our team is looking into the cause and we will have more updates shortly. No ETA at this time.
Dec 9, 10:36 EST
Ting Internet - Colorado Springs, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 02:00 EST
Scheduled - In Colorado Springs, CO, on Tuesday December 9th from Midnight to 4am, Ting Internet engineers will perform scheduled maintenance work on our network for some customers in North-East Colorado Springs, CO.

During the maintenance window, Ting Internet services will briefly disrupted for some customers. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Dec 8, 14:49 EST
Dec 8, 2025
Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved.
Dec 8, 09:56 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 22:03 EST
Update - We are still investigating this issue.
Dec 7, 21:26 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Dec 7, 19:45 EST
Dec 7, 2025
Ting Internet: Memphis TN, outage near Rockcreek Pkwy and Littlemore Dr
Resolved - This incident has been resolved.
Dec 7, 19:44 EST
Update - Work is continuing to install new conduit and fiber infrastructure to replace the damaged sections of the network
Dec 4, 21:59 EST
Update - Both sites are currently preparing for the installation of new conduit and fiber to replace damaged sections of the network. Once the new conduit and fiber are in place and the fiber has been successfully spliced into the rest of the Distribution Feed, the field team will conduct further testing to ensure full functionality
Dec 4, 19:34 EST
Update - This incident is actually damage in two different locations within 2 streets of each other, increasing the complexity of the repair. Both sites have damaged distribution fiber underground which requires excavation before repair.

Dedicated personnel and equipment are in place on both sites working to restore service, with the latest update that we are preparing to install new lengths of conduit and fiber to replace the damaged sections. Once the new conduit and fiber are in place and fiber spliced we can test connectivity prior to re-burial. No firm ETR as of yet.
Dec 4, 17:57 EST
Identified - Ting and partner technicians are working to repair damage caused by a third-party fiber strike, affecting some homes in the vicinity of Rockcreek Pkwy and Littlemore Dr (Countrywood). Repair efforts are underway, but due to extensive damage we do not have an ETR at this time. Further information will be posted here as it becomes available.
Dec 4, 13:31 EST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Ting Internet - Holly Springs, NC - Partial Outage
Resolved - This incident has been resolved.
Dec 4, 11:42 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 11:30 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in the S MAIN ST area of Holly Springs, NC. We will post further information and next steps here as soon as it becomes available.
Dec 4, 11:14 EST
Ting.com Order Processing
Resolved - This incident has been resolved.
Dec 4, 10:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 21:22 EST
Investigating - We are currently experiencing issues with our order process on ting.com. This is not current customer affecting but orders are not processing correctly on our website. We are looking into the cause and will have more info as it becomes available.
Dec 3, 15:28 EST
Dec 3, 2025
Dec 2, 2025
Ting Internet - North-East Colorado Springs, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:00 EST
Scheduled - On Tuesday December 2nd from Midnight to 06:00 MST we're planning maintenance on the Ting Internet network in North-East Colorado Springs, CO to repair fiber connections and improve capacity.

Customers who are expected to be part of this maintenance will be contacted directly.

During the maintenance window, Ting Internet services for those customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Nov 24, 18:48 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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