Monitoring - To our Arizona customers, monsoon season is upon us! Did you know that your internet service can become degraded or unusable during inclement weather events? Extreme high winds and hard downpour may possibly affect the position of equipment. "Rain Fade" can affect line of sight to our Towers, as well as moisture to exterior cabling can cause temporary disruptions to your service. Please note during severe weather events we are unable to resolve issues until after the weather has passed.
Jun 20, 2024 - 18:00 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.75 % uptime
Today
Tucson Operational
90 days ago
99.66 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
99.88 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
98.37 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.72 % uptime
Today
Vail Operational
90 days ago
98.69 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Virginia Operational
90 days ago
100.0 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
In Holly Springs (Holly Glen 1), on September 23rd, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Posted on Aug 07, 2024 - 19:01 EDT
In Charlottesville VA and Alexandria VA on September 23rd, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:42 EDT
In Holly Springs (Holly Glen 1), on September 24th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Posted on Aug 07, 2024 - 19:03 EDT
In Charlottesville VA and Alexandria VA on September 24th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:44 EDT
In Holly Springs (Holly Glen 1), on September 25th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Posted on Aug 07, 2024 - 19:03 EDT
In Charlottesville, VA, Rolesville, NC, Sanford, NC and Holly Springs, NC. on September 25th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:48 EDT
In Holly Springs (Holly Glen 1), on September 26th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Posted on Aug 07, 2024 - 19:06 EDT
In Fuquay-Varina, NC, Wake Forest, NC, Westminster, MD. on September 26th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:50 EDT
In Holly Springs (Holly Glen 1), on September 27th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Posted on Aug 07, 2024 - 19:07 EDT
In Charlottesville, VA & Fuquay-Varina, NC. on September 27th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:52 EDT
In Centennial, CO on September 27rd, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:54 EDT
In Centennial, CO on September 30th, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 17:56 EDT
In Centennial CO, Carbondale, CO, De Beque CO, Glenwood Springs CO & Silt CO on October 1st, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 18:00 EDT
In Centennial CO, Durango CO & Colorado Springs CO on October 2nd, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 18:03 EDT
In Sandpoint ID, Ponderay ID & Culver City CA on October 3rd, 2024 from 2:00AM to 6:00AM PT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Sep 17, 2024 - 18:10 EDT
Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024
Completed - The scheduled maintenance has been completed.
Sep 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 EDT
Scheduled - In Holly Springs (Avocet), on September 18th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:59 EDT
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:00 EDT
Scheduled - We will undergo maintenance and testing for fiber services in parts of Culver City overnight. A brief service outage is expected that should not exceed a few minutes each for individual customers as we work through and test fiber circuits. If service is impacted, it will be restored automatically.
Sep 9, 16:30 EDT
Sep 17, 2024
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 EDT
Scheduled - In Holly Springs (Avocet), on September 17th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:59 EDT
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 17:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:45 EDT
Scheduled - We plan to do repairs to our fiber network on Thursday 9/12 at 11 AM MST that will affect service to the River Trace apartments and some other locations in Silt CO.

We anticipate the repair taking about two hours total, and service will be restored automatically once it is complete.

Sep 9, 13:23 EDT
Resolved - This incident has been resolved.
Sep 12, 16:37 EDT
Monitoring - The scheduled maintenance is now complete and we are starting to see all affected customers with their services restored. We are continuing to monitor, If you continue to experience any issues, we advise you to disconnect the power from the fiber ONT and wait for 20 seconds before reconnecting it. If this does not resolve the issue, please contact us at 1-844-846-4994 immediately so we can proceed with individual diagnosis.
Sep 12, 09:16 EDT
Identified - Please be advised that scheduled maintenance is still ongoing, and you may experience intermittent or no service while the work is being completed. We estimate the repairs to be completed in a few hours. Thank you for your patience!
Sep 12, 08:24 EDT
Completed - The scheduled maintenance has been completed.
Sep 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - In Holly Springs (Lochridge), on September 12th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:57 EDT
Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 EDT
Scheduled - In Holly Springs (Lochridge), on September 11th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:55 EDT
Sep 10, 2024
Completed - The scheduled maintenance has been completed.
Sep 10, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 EDT
Scheduled - On Thursday September 12th from Midnight to 6:00 AM ET we're planning scheduled maintenance for some customers on the Ting Internet network in Holly Springs, NC in conjunction with the City of Holly Springs road-widening project on Holly Springs Rd.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window as their fiber is disconnected and moved, after which service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible.

Aug 23, 17:36 EDT
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 EDT
Scheduled - In Holly Springs (Bridgeberry), on September 10th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:54 EDT
Sep 9, 2024
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 EDT
Scheduled - In Holly Springs (Bridgeberry), on September 9th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:52 EDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Resolved - This incident has been resolved.
Sep 6, 17:15 EDT
Investigating - Ting Internet engineers are investigating reports of a localized outage affecting some customers in the area of Segrell Way and Patom Dr. We will provide further updates once our technicians are on location.
Sep 6, 16:57 EDT
Sep 5, 2024
Resolved - This incident has been resolved.
Sep 5, 15:44 EDT
Identified - Please be advised that we are currently experiencing system issues affecting customers in the Tubac vicinity. Our Infrastructure Team uis en Route for repair. We do not have an ETR at this time, Every effort will be made to resolve issue as swiftly and safely as possible. We apologize for the inconvenience and disruption of service.
Sep 5, 09:46 EDT
Completed - The scheduled maintenance has been completed.
Sep 5, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:00 EDT
Scheduled - On Wednesday September 4st from 11:00 PM to 07:00 AM EDT we're planning scheduled maintenance on a portion of the Ting Internet network near the Georgetown Green, Lewis Mountain and Airport areas in Charlottesville, VA to repair and replace mainline fiber cables which are at the risk of failing due to animal activity.

Affected customers can expect intermittent service during the maintenance window, after which service will be automatically restored. We will be working hard to ensure any downtime is as minimal as possible.

Sep 4, 14:46 EDT
Completed - The scheduled maintenance has been completed.
Sep 5, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 00:00 EDT
Scheduled - In Holly Springs (Holly Point), on September 5th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.

Aug 7, 18:50 EDT