Admin Portal for VoIP Services Not Working
Monitoring - The voice portal at voice.ting.com is now reachable, we've tested in multiple instances and everything appears to be working as expected - anyone who has been waiting for this website to be restored can now test. We are continuing to monitor just in case any issues resurface.
Oct 22, 2025 - 17:31 EDT
Identified - We are aware of an issue with commercial customers using our voice services in some of our Colorado markets and Arizona (SimplyBits) that are unable to reach the admin portal for their voice services at voice.ting.com - this website allows customers to make on the fly changes to their account without needing to call into customer support.

Our voice services partner has identified a bug that is causing this website not to load and are working on a fix. We do not have an ETA on a resolution at this time.

In the meantime, all voice services are working, and any changes needed can be requested through our Commercial support advisors.
Oct 22, 2025 - 11:45 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.79 % uptime
Today
Tucson Operational
90 days ago
97.27 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
99.82 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.85 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.93 % uptime
Today
California Operational
90 days ago
99.83 % uptime
Today
Culver City, CA Operational
90 days ago
99.93 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
98.74 % uptime
Today
Colorado Operational
90 days ago
99.65 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
99.98 % uptime
Today
Centennial, CO Operational
90 days ago
99.73 % uptime
Today
Colorado Springs, CO Operational
90 days ago
96.53 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
99.16 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.98 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.65 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.91 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
95.6 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
99.71 % uptime
Today
Farmington, NM Operational
90 days ago
99.71 % uptime
Today
North Carolina Operational
90 days ago
99.84 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.75 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.65 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.67 % uptime
Today
Tennessee Operational
90 days ago
99.74 % uptime
Today
Memphis Operational
90 days ago
99.74 % uptime
Today
Virginia Operational
90 days ago
99.89 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.78 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2025

No incidents reported today.

Oct 23, 2025
Ting Internet - Colorado Springs, CO - Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:00 EDT
Scheduled - In Colorado Springs, CO, on October 23rd from 5:00AM to 7:00AM MT, Ting Internet engineers will perform additional maintenance work on our network to continue addressing a performance degradation and service drop issue impacting some customers.

During the maintenance window, Ting Internet services may be briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Oct 21, 16:27 EDT
Oct 22, 2025
Ting Internet - Fullerton, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 03:00 EDT
Scheduled - In Fullerton, CA on Wednesday October 22nd from Midnight to 6 AM PT, our networking partner will perform maintenance on our shared network infrastructure.

During the maintenance window, Ting Internet services for some customers in Fullerton may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 14, 10:47 EDT
Ting.com website - Scheduled Maintenance.
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:00 EDT
Scheduled - On Wednesday, October 22nd, from 2:00 AM to 5:00 AM ET, Ting will be performing maintenance on our website. During this maintenance window, the Ting.com website for placing orders and account management may be intermittently unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support.
Oct 21, 08:17 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025
Phone and Chat services degraded. Help Center services may be inaccessible.
Resolved - The Amazon outage impacting the internet today has been confirmed as resolved and our phone system should be up and running.

Thank you for your patience and understanding.
Oct 20, 19:01 EDT
Update - Amazon have addressed a number of issues with their AWS service and we are seeing some calls and chats now working as expected. Customers may still experience delays as Amazon works to alleviate all outstanding service impacts.
Oct 20, 14:57 EDT
Update - Our help center is now also impacted by the ongoing AWS issues.
Oct 20, 12:14 EDT
Identified - Due to the ongoing AWS issues, our phone and chat services are seeing degraded performance. We will continue to monitor as Amazon works to correct.
Oct 20, 11:10 EDT
eSIM activation issue
Resolved - At this time, all eSIM activations are now working again.
Oct 20, 11:05 EDT
Monitoring - We continue to monitor the issue. If you are using an IOS device, please ensure that you have updated your device to the newest software version available as we have seen that correct the issue as well.
Oct 20, 10:40 EDT
Identified - We are currently investigating an issue preventing customers from activating new eSIMs for devices. We are working with our partners to investigate and work on a resolution. No ETA at this time.
Oct 17, 11:49 EDT
Ting Internet - Minor Service Interruptions in Colorado Springs, CO
Resolved - This incident has been resolved.
Oct 20, 08:14 EDT
Update - The fix has been applied and all services have stabilized. We will continue to monitor overall performance.
Oct 17, 15:11 EDT
Update - Our engineers have identified further work required to correct the issue. At this time we will be performing emergency maintenance at 12:45pm MT. During this time you will degraded service for approximately 15 - 20 minutes. Once complete we believe we will see a resolution to the overall issue.
Oct 17, 14:35 EDT
Update - We have seen a recurrence of the issues experienced yesterday. We are reviewing with our engineers to determine next steps at this time.
Oct 17, 13:01 EDT
Update - The Maintenance to address the issue we were seeing was successfully completed overnight and has remained stable now for 2 hours. We will continue to monitor during the day to ensure no further problems.
Oct 17, 09:22 EDT
Update - Ting Internet customers in Colorado Springs may experience performance degradation or slowness this evening with potential for service drops requiring the rebooting of equipment to restore service.

To address this issue Ting will be performing emergency maintenance on our network at 4:00 AM MT. We will post any further information as it becomes available.

Thank you for your patience.
Oct 16, 17:25 EDT
Monitoring - If you are experiencing service issues, please reboot your Ting fiber modem and your router. This should resolve the problem immediately. If the issue persists after rebooting, please contact our support team at 1-844-846-4994, we're available 24/7 to assist you.
Oct 16, 16:14 EDT
Ting Internet - Service Degradation in Centennial CO.
Resolved - This incident has been resolved.
Oct 20, 08:13 EDT
Monitoring - We continue to closely monitor the network to ensure there are no further issues. If you're still experiencing connectivity problems, please try rebooting your router and fiber ONT. If the issue persists, feel free to contact our support team at 1-844-846-4994 for further assistance.
Oct 17, 17:49 EDT
Investigating - We are currently investigating a service degradation that may be affecting some customers in Centennial, CO. If you are still experiencing issues, please try rebooting your router and fiber ONT. Should the problem persist, contact us at 1-844-846-4994 for further troubleshooting assistance.
Oct 17, 15:54 EDT
Phone and Chat Services Currently unavailable
Resolved - All services are now back online
Oct 20, 06:51 EDT
Identified - Due to an ongoing AWS issue, our phone and chat services are currently unavailable. We are monitoring AWS' status for a resolution at this time.
Oct 20, 03:54 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Ting Internet - Colorado Springs, CO - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 EDT
Scheduled - In Colorado Springs, CO, on October 17th from 4:00AM to 7:00AM MT, Ting Internet engineers will perform emergency maintenance work on our network to address the performance degradation and service drop issue impacting some customers.

During the maintenance window, Ting Internet services may be briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Oct 16, 17:35 EDT
Oct 16, 2025
SimplyBits - Power Maintenance for Marana, AZ Equipment
Completed - The scheduled maintenance has been completed.
Oct 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:00 EDT
Scheduled - Our engineers will be performing some emergency power maintenance on a tower in Marana, AZ. This will effect internet service for 13 customers in that area. Service will be automatically restored once maintenance is complete.
Oct 14, 14:04 EDT
Oct 15, 2025
Outage in CSCO
Resolved - This incident has been resolved.
Oct 15, 21:30 EDT
Update - We are investigating a possible internet outage in your local area. However, YouTube is currently experiencing a separate, widespread outage, but this does not affect your internet service over all. Please power cycle your ONT and Router and if the issue persists, outside of You Tube, please call 844-894-4994
Oct 15, 20:40 EDT
Investigating - We are currently seeing a handful of customers offline, we will update this page once we have more information, thank you
Oct 15, 19:44 EDT
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 02:00 EDT
Scheduled - On Wednesday October 15th from 2:00 AM to 5:00 AM ET, Ting will be performing maintenance on our website. During this maintenance window the Ting.com website for placing orders and account management may be intermittently unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Ting Internet Support is available 24/7 to assist you at 1-844-846-4994 or via live chat at https://ting.com/support
Oct 9, 10:32 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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